The AI receptionist now picks up in 30+ languages →

AI-Powered Cloud Contact Center& Business Phone

Calling, SMS, video, and an AI receptionist on one account. AI is included on every plan, not a bolt-on.

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LIVE

Sarah · Customer

LIVE

Alex · Support Agent

Sarah

Hi, charged twice for November — billing error.

Issue: Duplicate billing · Nov

Alex

Let me pull up account #4821 right now.

Sarah

I need this resolved today if possible.

Action: Refund $49 initiated

Alex · AI assist

Found it — duplicate charge. Refund now.

AI-Powered Communication

REC

|00:00

AI Active

Sarah Johnson

Acct #4821 · Premium Plan

Issue: Billing dispute

Sentiment: Positive

Refund processing…

AI LIVE NOTES

Issue: Duplicate billing · Nov

Action: Refund $49 initiated

CSAT: Positive · 91% sentiment

CALL QUEUE

James T.

0:24

Priya M.

1:02

Carlos R.

2:15

LIVE TRANSCRIPT

S:Hi, I was charged twice for November —…

A:Let me pull up account #4821 right now…

S:I need this resolved today if possible…

A:Found it — duplicate charge. Issuing r…

Calls today

94%

Resolved

0:12

Avg wait

MeraTalk AI Assistant

Post-call summary ready

Online

Call summary ✓ — Sarah J. · Billing dispute · 2:14 · Resolved

What action items were created?

Refund $49 issued to acct #4821. Duplicate billing alert set.

CSAT score?

91% · Positive sentiment · Quick resolution in under 2 min.

Ask anything about this call…

End Call

94% Resolution Rate

AI-handled calls · today

AI Note-taking · Auto

Transcription + Summary

The networks and platforms
powering MeraTalk worldwide

Platform Overview

Two halves of one platform.
One account, one bill.

Buy them together or pick one to start. The pieces already know each other when you do.

01 —Cloud Phone

Cloud Phone System

HD calling, two-way SMS, voicemail with transcripts, and apps on every device. Carrier-grade voice into 150+ countries, with virtual numbers you can spin up in dozens.

Shared inboxesRecordingFree portingMulti-device

Explore Cloud Phone →

MeraTalk · Desktop

Sarah Johnson

● Live · 02:34

SMS Inbox

Hi, question about my account?

Of course! How can I help you?

Need to update my billing info

Agent typing…

02 —AI Powered

AI Contact Center

Skills-based routing, an AI Power Dialer, agent assist on every live call, and a unified omnichannel queue across voice, chat, SMS, WhatsApp, and email.

ACD + WFOPower DialerLive whisperAuto-QA

Explore AI Powered →

Contact Center · Live Dashboard

3Queued

5Active

2AI Handle

Live

Maya R.

On Call

97%

James K.

Dialing

91%

Lisa T.

Available

88%

⚡AI Agent AssistLIVE

"Customer qualifies for Premium Plan — 14‑month purchase history detected"

✓Auto‑QA: 94% · Compliance clear

Core Features

The five screens your team actually opens every day.

Smart RoutingAI Active

Sarah Johnson

+1 (555) 234-5678

Intent detected

"refund"

Routing now →

Retention Queue● Connected

Sales Queue

Support Queue

Call RecordingREC · 3:47

2:14 / 3:47HD · Transcribed

pricing3 matches

2:14…the pricing on the Pro plan works for our budget…

3:01…I'll send over the pricing sheet by tomorrow…

Unified Inbox1 thread

SMS

Voice

Marcus Thompson

4 interactions · one thread

● Active

WhatsApp · Mon

Hi, I need help with my order.

SMS · Wed

Still waiting on that update.

Agent · Wed

We're on it — resolving now.

Voice · Fri

Issue resolved. Thanks!

CRM PluginsAuto-sync

HubSpot

Salesforce

Zoho

Zendesk

James Carter

Screen-pop · Inbound call

CompanyAcme Corp

Last deal$14,200

Open cases2

OwnerSarah K.

Click-to-call activeAuto-logged ✓

Live WallboardRefreshing live

CSAT

94%

AHT

4:22

SLA

98%

FCR

87%

Calls per hour

9am10am11am12pm1pm2pm3pm

23 agents onlinePeak hour

Smart call routing

The platform listens to the first sentence and routes by intent — "refund" goes to retention, "new account" goes to sales. No more tier-1-bounces-to-tier-2 round trips while the customer waits.

Learn more →

1 / 5

↓Scroll to explore · 1 of 5

Capability Library

Things your team stops worrying about on day one.

Every capability below is included on every plan — no add-ons, no surprises.

AI receptionist answers every inbound call in parallel — books, qualifies, and warm-transfers 24/7 without staffing.

Whisper guidance to your rep mid-call. The customer never hears a word. Train on real conversations.

The moment a caller's tone shifts, a supervisor alert fires. Catch churn and de-escalate before it's too late.

30-second read of any 30-minute call. Managers review ten times more calls without ever hitting play.

Sarah Mitchell

+1 (555) 012-3456 · Inbound

LIVE

Thanks for calling! How can I help you today?

I need to book a consultation for next week.

Thursday 2 PM or Friday 10 AM — which works?

Appointment booked

CRM note written

Warm transfer ready

3 calls in parallel

All handled simultaneously

AI Receptionist

The AI receptionist picks up the calls your team cannot.

Answers in parallel, runs your script, books the calendar, warm-transfers when a human is needed, and writes the CRM note before the next ring.

Answers the first ring in the caller's language

Qualifies on your script, books on your calendar, warm-transfers when needed

Writes the transcript, summary, and CRM task in the same beat

Trained in an afternoon — drop in your FAQs and pricing

How It Works

Three steps to your first answered call.

Most teams are live the same morning they sign up.

Takes 2 minutes

Sign up

hover to see details →

Takes 2 minutes

Sign up

Email, team size, phone number. Platform unlocks instantly — no sales gate, no waiting on a rep to spin up your account.

Same morning

Invite team & pick a number

hover to see details →

Same morning

Invite team & pick a number

CSV import your team in seconds. Grab a local, toll-free, or port your existing number — same dashboard, zero IT lift.

You're live

Take your first call

hover to see details →

You're live

Take your first call

Rings every device simultaneously. AI catches overflow automatically. Every call is transcribed and logged in the CRM the moment it ends.

Security & Compliance

Built for auditors. Trusted by teams.

Enterprise-grade security on every plan — compliance is never an upsell.

Compliance

SOC 2 Type II, PCI DSS & GDPR — all current. Compliance report available under NDA on request.

SOC 2 Type IIPCI DSSGDPR

Voice integrity

STIR/SHAKEN on every outbound call. A-level attestation, branded caller ID, and E911 coverage everywhere.

STIR/SHAKENA-Level AttestE911

Encryption & data control

AES-256 at rest, TLS 1.3 in transit. Bring-your-own-key on enterprise plans. EU & UK data residency on request.

AES-256TLS 1.3BYOK

US-based human support

24/7 live humans in the US — not tiered, not bots. Every support rep has run a contact center floor.

24 / 7US-BasedNo Bots

All certifications maintained and audited annually. No tier restrictions.

Full certificate list →

Integrations

Plugs straight into the dashboards your team already has open.

Native plugins, not glued-together webhooks. Every tool your team uses is one click away from the MeraTalk interface.

Click-to-call from any CRM record

Every conversation logged automatically

One omnichannel inbox across all channels

Open REST API & webhooks for custom tools

Testimonials

What teams say after 90 days on the platform.

Sample placeholders — replace with verified customer outcomes after sales approval.

“Three vendors collapsed into one bill, and the AI receptionist booked $38k of consultations while we were closed. The platform paid for the year inside the first quarter.”

Multi-location dental practice

on consolidating the stack

“Inbound calls finally attach to the right deal. We attributed six figures of pipeline last quarter to calls that used to disappear into a generic queue.”

Mid-market insurance brokerage

on the HubSpot plugin

“Our outbound dialer's connect rate doubled inside two weeks. Lead prioritisation actually works when it runs against your live CRM, not a stale CSV.”

Staffing agency

on the AI Power Dialer

“Every after-hours call used to be a missed job — about $7k a month down the drain. The AI receptionist closed the gap in week one.”

Home services company

on the AI receptionist

“Three vendors collapsed into one bill, and the AI receptionist booked $38k of consultations while we were closed. The platform paid for the year inside the first quarter.”

Multi-location dental practice

on consolidating the stack

“Inbound calls finally attach to the right deal. We attributed six figures of pipeline last quarter to calls that used to disappear into a generic queue.”

Mid-market insurance brokerage

on the HubSpot plugin

“Our outbound dialer's connect rate doubled inside two weeks. Lead prioritisation actually works when it runs against your live CRM, not a stale CSV.”

Staffing agency

on the AI Power Dialer

“Every after-hours call used to be a missed job — about $7k a month down the drain. The AI receptionist closed the gap in week one.”

Home services company

on the AI receptionist

FAQ

Questions teams ask on the first call.

Can't find what you need? Our team usually replies in under 4 minutes during business hours.

Still have questions?

Chat with us Send an email

One platform that handles your business calling, your messaging, your video meetings, your contact center routing, and an AI receptionist that picks up when your team cannot. Built for US-based businesses, with global coverage when you need it.

Yes. Run the platform end-to-end on a real number with the AI receptionist active, no features held back. Walk away clean if it is not for you.

Same morning. Sign up, invite your team, pick a number, take a call. If you are porting an existing number, that runs in the background over the next 5 to 10 business days while you keep working.

No. The AI receptionist, AI agent assist, transcription, summarisation, and sentiment analysis are included on every plan. No add-on, no per-minute fee.

Yes. SOC 2 Type II, PCI DSS, GDPR, and FCC 499. Clinics, brokers, and law firms run on MeraTalk today. Full certificate list on /security.

Get Started Today

Sign up today.
Take your first call before lunch.

Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

Get a Free Trial See Plans →

Free porting in and outNo credit card to startCancel anytime

AI-Powered Cloud Contact Center& Business Phone

Two halves of one platform.One account, one bill.

Cloud Phone System

AI Contact Center

The five screens your team actually opens every day.

Smart call routing

Things your team stops worrying about on day one.

The AI receptionist picks up the calls your team cannot.

Three steps to your first answered call.

Sign up

Sign up

Invite team & pick a number

Invite team & pick a number

Take your first call

Take your first call

Built for auditors. Trusted by teams.

Compliance

Voice integrity

Encryption & data control

US-based human support

Plugs straight into the dashboards your team already has open.

What teams say after 90 days on the platform.

Questions teams ask on the first call.

Sign up today.Take your first call before lunch.

Two halves of one platform.
One account, one bill.

Sign up today.
Take your first call before lunch.